We loved the looks of the oven when it arrived, but then we started encountering stuff like constant click when we turn on the fire, the rubbers that hold the base for the pans are impossible to find. i had an issue from day one with the main turbo burner that it clicks all the time, i called, left many mails, tried everything and could not find anyone, nor where the mails responded
i do feel is a superior product but with no support and many issues, like a Fiat, italian but gives trouble