We just purchased this stove, the burners work fine, but the oven does not work right at all. Using an oven thermometer, it is 50 degrees lower than the setting on the dial. We have been going back and forth with Home Outlet Direct for a week and have had no response in getting the problem corrected.
Really impressed by the quality at this price point. Very happy with my purchase. Buying was a smooth process, I spoke with a very friendly rep at Home outlet direct who answered all my questions. The appliances arrived soon after. I recommend Forno ranges/appliances and purchasing from Home Outlet Direct.
Installed my own central HP system. It was a bit of work but nothing beyond a person with basic mechanical and electrical skills. It took me a while because I had to remove the existing electric forced air furnace from a pretty tight place. Some custom sheet metal work and a bit of custom electrical too. Worked perfectly when powered up and I actually like the thermostat provided, although I wish it was clearer how to set up a temperature set-back schedule. Pre-charged refrigerant piping was something new and I liked that too. The best thing is that my electric utility forked out $4,000 and that paid for the unit!
We purchased this range four our new build. The range was packaged securely in a crate and arrived undamaged. It is stunning! We purchased the stainless steel-the handles look almost white in the pictures online but are indeed stainless. We had excellent customer service from Home Direct Outlet, as our original purchase was the LP model and it was not available. Their customer service rep contacted us right away and offered to ship the natural gas model with the LP conversion kit included for free. Their customer service rep was highly responsive via email. The range will be installed later this year and will update the review once the range is in service.
So for I am very happy with my 40 inch insert. After researching for one I chose the Zline. It seems to be a work horse in the kitchen. It can be a little loud but don’t mind as long as it does the job. I’m very pleased!
I was a little concerned ordering a big appliance online, however it was a positive experience. The delivery process was excellent and received it a couple weeks after ordering. I am happy with the way the range looks and its functionality.
This stove is so beautiful! I love it. Every day I learn a little more about how to use it. The only thing that is disappointing, is the oven is much smaller than my other 30" stove. I cannot use most of my cookie sheets. The stove is worth every penny!
Karen F
This hood is stunning. I had the kitchen remodeled for my husband (the cook). I decorated with copper and this hood just completes the decor. It works well and we love it.
Absolutely in love with my Delonghi magnifica. Has already saved me so much by making amazing espressos at home. Don't need to spend a fortune at Starbucks anymore haha. Ordered from Home outlet direct and it shipped and arrived fast. I recommend to all my friends who come and visit. This model is definitely the best bang for your buck
Arrived quickly and in great shape. It takes a few sessions to get the smell out. Had a problem with a foot (my fault) USA based office sent replacement right away. Still testing all the functions but so far it works and temperatures are exact
Love the look and works great in my brand new kitchen. Autograph edition gold finish really makes the range stand out
Amazing 48" range, works great and looks better. HOD helped me pick out a package and couldn't be happier
Makes amazing coffee. My husband and I use it every morning. Also great when you have guests over to serve espressos after dinner.
We use this every morning before work to make our own lattes and cappuccinos before work. Tastes way better than what you buy at starbucks, and it is actually foamed properly (unlike how most coffee shops do it). And its saved us money in the long run. Shipped and arrived fast, Home Outlet Direct was great.
I ordered all my appliances from here and they are fantastic! I got my package at an amazing price
I couldn't find what I was looking for in the big Box stores and they have great reviews on their website and honestly I was very happy the Thor appliances are very high end. The packages they have are a great deal. The one issue with the stove which was not their fault it was Thor's fault but they arranged it to be taken care of for me so I was very happy with the customer service I never thought that I would buy appliances online but I love my thorough appliances and I had a great experience with HOD
Very nice Stove. We've had no problems since getting it (1.5 months ago). Cooking has become fun again for my wife.
Delivery was on time and without any damage.
I definitely recommend buying this stove.