Real Customers. Real Results.

Based on 952 reviews
88%
(835)
8%
(74)
3%
(27)
0%
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1%
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If I could give zero star review I would

After stumbling on HOD site and finding what appeared to be wonderful options and multiple positive reviews I decided to order for the first time from HOD for a remodel project I was working on. Ordered the Forno Espresso 3 piece Package. Almost all items came badly damaged, the dishwasher was acceptable, the refrigerator was damaged and was offered a credit to keep it, the range was beyond usable and rejected from the delivery company. I was told by HOD a new replacement would be delivered after multiple emails and photos exchanged. It’s been almost 60 days with no replacement in sight, and they just sent an email message stating they don’t have a replacement and would just credit me in full for the range. So, I have to find the same range from another seller, or will just have an unmatched set and have to buy another brand and style. What a waste of time and money for a complete kitchen remodel and the appliances look used. I would not order from this company or Forno ever again. Home Outlet Direct blames Forno, either way they don’t stock their own inventory like other wholesalers I’ve used in the past. Absolutely terrible experience.

My husband and son installed in about 4 hours including venting to outside. Replaced the microwave with this beatiful hood.

I purchased the Hauslane UC-PS18 under cabinet range hood in May 2023 and after using it for over a year I can confidently say that it's a fantastic product. The suction power of 800 CFM is truly impressive and ensures efficient ventilation in my kitchen even during heavy cooking sessions.The quality of the components is outstanding and The build quality is solid comparable to the sturdiness you'd expect from a German car and I haven't experienced any issues with durability or performance so far.One aspect that stood out to me was the excellent customer service provided by Hauslane. From detailed instructions during installation to prompt assistance with any inquiries their team has been incredibly helpful and friendly throughout.Overall I highly recommend the Hauslane UC-PS18 under cabinet range hood to anyone in need of a reliable and high-performing kitchen ventilation solution.

I bought this exhaust fan about 1 month ago. I purchased it because my girlfriend is a chef and the exhaust fan we had didn't cover the cooking surface nor did it remove steam and smoke with any efficiency. This exhaust fan outperforms with multiple fan speeds from two fans LED lights removable grease tray and grates. On top of that it is very beautiful.

We are thrilled with this hood fan. It's functional and beautiful. Great light and fan is quiet. Excellent customer service great installation instructions.

Love this design strong suction noise minimal compared to last one. Highly recommended! 5 Stars!

We replaced an over-the-range microwave with the UC-PS18 - 30 in matte white when we installed a new gas oven. We couldn't be happier. It's powerful and beautiful. The controls are nicely integrated into the unit making for a sleek design.

I bought this 2 months ago and I love it works very good and quite

We bought this and installed it 2 years ago. We LOVE this hood. Beside being aesthetically pleasing it's a workhorse! We have a Viking gas range and this exhaust hood tales care of the steam amd smoke easily. It is stronger and quieter than the other hood we have had. Good also is easy cleaning- wipe it down and removable parts go in the dish washer.

Great range. Looks great. Works great.

Beautiful stove. We love the big oven, and the range of different burner sizes makes cooking a breeze. Also used the air fry feature a number of times and it also seems to work great. One thing we are a little confused about is the air fry basket/tray that came with the stove. There is no way to hange the basket in the oven, so you basically have to just set it on the oven rack, so anything that drips off the food you are air frying drips right onto the oven rack that it's sitting on. Would have been better to have the air fryer "hang" as part of it's own rack.

THOR KITCEN

Review of Thor Kitchen Appliances

Thor Kitchen Stove
The Thor Kitchen stove is a standout in our home, bringing professional-grade quality and performance to our kitchen. Its robust construction and sleek design not only add a touch of elegance but also promise durability. The high-powered burners offer precise temperature control, making cooking a delight whether simmering delicate sauces or searing steaks. The oven, with its spacious interior and even heating, bakes and roasts to perfection. Overall, the Thor Kitchen stove is an excellent investment for any home chef looking for reliability and top-notch performance.

Thor Kitchen Refrigerator
Our Thor Kitchen refrigerator has been a fantastic addition, combining style and functionality effortlessly. It offers ample storage space with adjustable shelves and large bins that accommodate all our groceries with ease. The temperature controls are highly responsive, ensuring our food stays fresh for longer periods. Additionally, the refrigerator's sleek stainless steel finish matches our kitchen decor beautifully. It's both a practical and visually appealing choice for any modern kitchen.

Thor Kitchen Beverage Unit
The Thor Kitchen beverage unit has become a favorite in our household, especially during gatherings. Its compact yet spacious design allows us to store a wide variety of drinks, from sodas and juices to wines and craft beers. The adjustable temperature settings ensure that beverages are always chilled to the perfect temperature. The unit operates quietly, so it doesn't disturb the ambiance of our home. It's a must-have for anyone who loves entertaining or simply enjoys having a cold drink ready at all times.

Thor Kitchen Microwave
The Thor Kitchen microwave impresses with its powerful performance and user-friendly features. It heats and cooks food quickly and evenly, saving us valuable time in the kitchen. The preset cooking functions are a convenient touch, making it easy to prepare a variety of dishes with minimal effort. Its sleek design complements our other Thor appliances perfectly, and the interior is spacious enough to accommodate large dishes. This microwave is a reliable and stylish addition to any kitchen.

Thor Kitchen Exhaust
The Thor Kitchen exhaust fan is an essential appliance that performs admirably, keeping our kitchen air fresh and clean. It effectively removes smoke, odors, and steam, creating a comfortable cooking environment. The fan operates quietly, which is a huge plus, and the sleek design integrates seamlessly with our kitchen decor. Its powerful performance and efficient operation make it an invaluable asset for any home chef.

Thor Kitchen Dishwasher
While our overall experience with Thor Kitchen appliances has been overwhelmingly positive, the dishwasher did present a small hiccup. The dishwasher itself is excellent, with robust cleaning power and a variety of cycles that leave our dishes sparkling clean. It operates quietly and fits seamlessly into our kitchen setup.

However, the dishwasher arrived without a plug, which was a surprising oversight for a new model. We had anticipated a plug and found ourselves needing an electrician to hardwire the appliance. While this was a minor inconvenience, it did require additional effort and cost. Despite this, the dishwasher’s performance has been impeccable once installed.
Conclusion
Thor Kitchen appliances have largely exceeded our expectations, offering a combination of superior performance, stylish design, and reliability. Each appliance, from the stove to the beverage unit, enhances our kitchen experience significantly. The dishwasher, despite the initial inconvenience with the plug, performs exceptionally well. We are thoroughly pleased with our investment in Thor Kitchen products and highly recommend them to anyone looking to upgrade their kitchen with high-quality, professional-grade appliances.

Awesome

Bought the whole set except switched out hood. They are awesome

Love my fridge!!

I’m blown away on how much it will hold. The instructions for install need to be rewritten. They are unclear and wrong in places.

The Autograph Edition put Wow in my Kitchen

I am so pleased with my purchase. We had a little hiccup but it was remedied with amazing customer service from both Home Outlet and Zline!! As you can see the Black Autograph Edition 48 inch range is gorgeous!! I get nothing but compliments- highly recommend that and the microwave drawer!! I just wish they had a 42-48 inch refrigerator as the 36 is a bit smaller than I wanted but it still is beautiful and does the job.

Beautiful and Peaceful

We bought the Black Stainless Steel Zline refrigerator and I absolutely love it! I suffer with migraines and sensory issues and the darker finish is easier on my eyes and it is so quiet it isn't hurting my ears. Very happy!

I'm loving my kitchen!

I'm loving my kitchen, loving my new range!

Best customer service by Thor

We bought a Thor package for a renovation. It was 2 months before we were ready to install them due to a delay in renovation. We when unboxed the refrigerator we found a damaged door. We contacted them and within 2 hours they sent us a tracking for the replacement door. They made the process so easy and fast. We are extremely pleased with Thor and their commitment to customer service.

Mick and Kat

We’re loving our kitchen appliances takes it to a whole new level.

Absolutely beautiful

I can’t say enough about how beautiful this fridge is! So much more space than we previously had.

Nice cooktop

Our Jennair shorted out so we needed a replacement cooktop. This 6 burner gas cooktop is a great replacement for 1/5 the cost of our old one. I wish they made a similar downdraft version of this but you can’t beat this deal. It works awesome. Wife loves it.

Love it!!

Took awhile to get it but it was worth the wait. Looks fantastic and works equally well. The price was amazing for the quality of product you get.