Accessibility Statement

Our Commitment

Home Outlet Direct is committed to making our website accessible to everyone, including people who use assistive technologies such as screen readers, screen magnifiers, and keyboard-only navigation. We believe every customer deserves an equal opportunity to browse, research, and purchase home appliances with ease.

Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the internationally recognized benchmark for accessible websites.

What We Are Doing

• We completed a full accessibility audit of our website against WCAG 2.1 AA and maintain a prioritized remediation plan.
• Our site redesign was built with accessibility in mind: keyboard-operable navigation and controls, named buttons and links, properly announced dialogs and status messages, visible keyboard focus indicators, support for reduced-motion preferences, and unrestricted page zoom.
• We run automated accessibility scans (axe-core) across our key page types and verify fixes with before-and-after evidence.
• Accessibility checks are part of every new feature we ship.

Known Limitations

Some content on our site is provided by third-party services (such as reviews, chat, and financing widgets). We work with these vendors to improve their accessibility, but portions of their content may not yet fully conform to WCAG 2.1 AA.

Feedback and Assistance

If you experience any difficulty using our website, or if you would like assistance with any part of the shopping process, we are happy to help:

• Call us at 800-495-0144 — our team can assist with product questions, ordering, and anything else on the site.
• Use our contact page to send us a message.

If you encounter an accessibility barrier, please tell us the page and the problem; we prioritize accessibility fixes and will work to resolve reported issues promptly.

This statement was last updated on August 24, 2026, and is reviewed as our remediation work progresses.