The Range was delivered very quick and the delivery man was very helpful. It arrived in perfect condition. Still waiting on a reply from Zline about the oven operation (the fan comes on regardless of the oven setting and according to the manual, it’s not supposed to be on if it’s not in the convection mode) but, the oven still works fine and it’s going to be hard to go back to a 30” range ever again. A+ on this purchase after the first week!