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I ordered a HVAC system and it arrived in a timely manner and with no apparent issues. I thought the system was defective once installed but it was the installers fault who wired it wrong. My only issue would be the fee (30% I believe) to return a defective item within the 30 day return policy. If it is defective the customer shouldn't have to pay a fee to return an item that is not operating as designed. Other than that this is a good company.
Installed my own central HP system. It was a bit of work but nothing beyond a person with basic mechanical and electrical skills. It took me a while because I had to remove the existing electric forced air furnace from a pretty tight place. Some custom sheet metal work and a bit of custom electrical too. Worked perfectly when powered up and I actually like the thermostat provided, although I wish it was clearer how to set up a temperature set-back schedule. Pre-charged refrigerant piping was something new and I liked that too. The best thing is that my electric utility forked out $4,000 and that paid for the unit!
Installed with ceiling cassettes... Quiet and keeping us cool so far !
Was easy to install. Directions were easy to follow and unit is working great
I would buy elsewhere. Unit works pretty well. We get phone calls every couple weeks trying to sell us a warranty. This website sold our information to them. They made a few dollars, and we pay for it every 2 weeks getting call after call trying to sell a warranty.
- We are an authorized MRCOOL dealer
- Industry leading sales and customer service
- Thousands of happy customers
