Large appliances ship via Freight Curbside shipment. Meaning the carrier will drop off your item on your property not inside your home. The courier company will call ahead of time to schedule a drop off date
This product is only available for purchase with a second product from MRCOOL because of an increase in shipping costs.
We apologize for any inconvenience this may have caused.
Please add a second MRCOOL product to be able to complete your purchase.
MRCOOL DC Inverter Packaged Unit 10KW Heat Kit (MDPHK-10)
Cannot order alone
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I ordered a HVAC system and it arrived in a timely manner and with no apparent issues. I thought the system was defective once installed but it was the installers fault who wired it wrong. My only issue would be the fee (30% I believe) to return a defective item within the 30 day return policy. If it is defective the customer shouldn't have to pay a fee to return an item that is not operating as designed. Other than that this is a good company.
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Peter K. (Phoenix, AZ)
Pretty Easy Install and Works Great!
Installed my own central HP system. It was a bit of work but nothing beyond a person with basic mechanical and electrical skills. It took me a while because I had to remove the existing electric forced air furnace from a pretty tight place. Some custom sheet metal work and a bit of custom electrical too. Worked perfectly when powered up and I actually like the thermostat provided, although I wish it was clearer how to set up a temperature set-back schedule. Pre-charged refrigerant piping was something new and I liked that too. The best thing is that my electric utility forked out $4,000 and that paid for the unit!
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Wes D. (Chicago, IL)
Installed and working great
Installed with ceiling cassettes... Quiet and keeping us cool so far !
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Marinus R.
Install
Was easy to install. Directions were easy to follow and unit is working great
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Craig J. (Albany, NY)
Constant Spam Warranty Calls
I would buy elsewhere. Unit works pretty well. We get phone calls every couple weeks trying to sell us a warranty. This website sold our information to them. They made a few dollars, and we pay for it every 2 weeks getting call after call trying to sell a warranty.