The MRCOOL® PRODIRECT™ heat kit is the perfect upgrade for your PRODIRECT™ system, providing an efficient and reliable solution to boost your home’s heating. With its user-friendly design and precise thermostat control, you can achieve and maintain your ideal indoor temperature effortlessly. Plus, the built-in overheat protection offers peace of mind, ensuring safety and reliable performance. This heat kit delivers consistent warmth and helps keep your energy bills in check. Whether you want to stay cozy during chilly months or need occasional heating for those milder days, the MRCOOL® PRODIRECT™ heat kit is an outstanding choice for creating a comfortable living space in your home.
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I ordered a HVAC system and it arrived in a timely manner and with no apparent issues. I thought the system was defective once installed but it was the installers fault who wired it wrong. My only issue would be the fee (30% I believe) to return a defective item within the 30 day return policy. If it is defective the customer shouldn't have to pay a fee to return an item that is not operating as designed. Other than that this is a good company.
Installed my own central HP system. It was a bit of work but nothing beyond a person with basic mechanical and electrical skills. It took me a while because I had to remove the existing electric forced air furnace from a pretty tight place. Some custom sheet metal work and a bit of custom electrical too. Worked perfectly when powered up and I actually like the thermostat provided, although I wish it was clearer how to set up a temperature set-back schedule. Pre-charged refrigerant piping was something new and I liked that too. The best thing is that my electric utility forked out $4,000 and that paid for the unit!
Installed with ceiling cassettes... Quiet and keeping us cool so far !
Was easy to install. Directions were easy to follow and unit is working great
I would buy elsewhere. Unit works pretty well. We get phone calls every couple weeks trying to sell us a warranty. This website sold our information to them. They made a few dollars, and we pay for it every 2 weeks getting call after call trying to sell a warranty.
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