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I really like this stove. However, nowhere in the description does it indicate that you must buy the duel-fuel version in order to get all 9 cooking functions. We ordered the LP (gas) version not knowing that. Additionally, It took 8 months for the stove to arrive. The LP vesrion comes with the following cooking funtions: Defrost, Broiler, Bottom cooking, & Bottom cooking with air circulating fan. (True convection cooking is only with the duel-fuel model) Beyond that, it's an aesthetically beautiful range. The oven box is smaller than many other models, but heats quickly & fits even the largest roasts without a problem. It's stated in the manual that these oven can vary in temp by up to 50 degrees under or over. Mine happens heats 50 degrees under- so to cook at 350, I have to set my dial to 400. (recommend purchasing an oven thermometer so you know how hot yours runs.) I really love the auto oven fan for cooling & the fact that the oven light comes on automatically when you turn the oven on, and stay on until you turn the oven off. You do need to be patient & wait for the oven & broiler to ignite & stay on, (igniter auto cycles between 4-6 times before it finally catches & stays lit.) Highly recommend the addition of the "self clean" oven wall liners. They actually work very well, vaporizing grease so it wipes off easy. The 5 range burners are fantastic! Love the double ring center burner especially. I bought the additional Simmer plate & Wok holding plate. Those two items really help you get the most versatility of this burner; makes cooking all day simmering foods or flash fry wok foods pretty simple & hassle free. The fan for cooling the range top (located under the burners & stainless steel top) is noticeably loud but not any more so than a standard range vent hood. Unlike other brands, you will not find a ton of customer info on the internet about the ILVE brand. So trouble shooting a problem on your own is not easy, and even my gas company tech was taken aback when one of our burners refused to light correctly when he hooked it up. (If you have a burner that does not seem to be catching, or the spark is igniting down instead of across to the burner as it should,- you need to carefully unscrew the igniter at the base and reposition it either "up" or by rotating it slightly. Then re-tighten the nut at the base.) After adjusting ours a quarter turn ours lit perfectly. I suspect it either shifted during transport or got bumped & bent the tiniest bit. (YouTube will be you best go-to for figuring out setting the clock and so forth.) Over all this is a range built for long lasting performance. It's heavy (200lbs), and not cheaply constructed. The old-school tic-tic of the igniters as well as the need to hold them for up to 8 seconds to stay lit, will bother some people, but I actually like this safety feature. My only regret is that I wish the dealer product description had been more clear that to get all 9 "bells & whistle" cooking features, that you need the duel-fuel version, because I really wanted them. I would've purchased that model had I known the gas range did not come with them. I love the look of this stove, as well as it's cooking performance, and ease of cleaning.
I am very happy with my new range! It is beautiful and the focal point of my kitchen now. Home Outlet direct was wonderful to work with and very quick to ship. I could not be happier!
Not only is it beautiful, but the delivery was way ahead of schedule! We could not be happier with the range or the company who got it to us!
Brand new, out of the box: Followed the directions for start up and washed all the racks thoroughly and baked the oven at high temperature for sustained time period. Oven still gives off a pungent chemical smell. There's a cooling fan designed to push hot air away from the range when the oven is on which makes a very loud whistle when it operates. One burner on the stove rattles with vibrations when the cooling fan kicks on. All of the burners are extremely difficult to light and don't seem to have any sort of "trick" to learn to get them to light. Why do I even need to try learning a trick for lighting my several thousand dollar range anyways?? Notified customer service who sent a representative out to evaluation. The evaluation confirmed all of my troubles but I'm being told replacement parts are back ordered and it will be months before my range is operating as it should. I've had an ILVE range for 3 months now and still have no fixes and no updates. SKIP the fashion statement this range makes go with the tried-and-true brands.
I was so excited to find this stove in stock. Great experience ordering. The stove is perfect!!!
- We are an authorized ILVE dealer
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this is such a high quality unit! looks great in our new remodel and couldn’t be more thrilled! the shallow depth is a dream come true
Love the wine cooler and ice machine we purchased for the space we had available they are perfect. The ordering and delivery went as promised. So far so good on reliability. Great purchase love the ice machine use it every day.
Nice appliances overall. Quick ship and excellent customer service. We received the wrong panel and they shipped out correct panel within the week.
Only drawback is the controls are rudimentary on the oven.
Shipping is a disaster.. just left it outside rain or snow it stays outside.. how is a customer to get it inside . We should have the option to pay to get it inside..
Beautiful fridge and quality product..Freezer area is a bit small but fridge has a lot of space and roomy shelves
From the ordering process to the delivery it was a pleasure to order from this company! Thank you.
Super handy little fridge. I store my extra milk and beverages in it to free up room in the main refrigerator. Keeps items cold and ready to go. The slide out drawers put everything at easy reach.
Love my new Forno gas range. I sent the picture to my son who is a chef and he is excited to use it in the near future when he will be going home soon early next year…
We were building a speculative home and found Home Outlet Direct for the Kitchen appliances. We bundled the main kitchen with the Thor 36" Dual Fuel Range, vent, Refrigerator, Microwave drawer, Dishwasher and beverage center. We are extremely pleased with the quality and look of the entire collection. Although the pieces were shipped over several months, they all arrived in time for completion of the home. We are already working on another project and have decided to use the same package.
Love my new combo. Great convection or microwave function of the top oven. No need to heat up the house with large oven when baking smaller items. Very pleased with functions, look and price.
I had my eye in the for a while but was worried due to the size but it actually is slightly less than 30 inch so for right in my space. This is beautiful and has transformed our kitchen. Shipment is as quick and all parts included. Happy with my purchase!
I love this stove - in face, it is the stove of my dreams. Upon arrival the convection fan was unbelievably loud & we had to contact Z-line directly and have someone come out and Replace the fan. I believe at their baseline the fan is slightly loud but I can live with it given how pretty his stove is and how much it compliments my space my interactions with home outlet direct were great & They were able to answer all my questions quickly and efficiently - Shut up specifically to Jamie Lee Taylor for the patient assistance with all my questions, & for pointing me in the right direction!
I am a happy customer & have told All my friends and family about the great deal that I received with free delivery and no tax, what a deal!!!
I went online to buy a new tool set for my BBQ. I like nice things and I only look at quality venders. I found a very nice set of BBQ tools Fire Magic 5-Piece BBQ Tool Set (3575B) on the Home Outlet Direct website. When I went to check out, it showed the price of $9.00 for this $99.00 item. There was no tax or shipping charge either. I could not believe it, but I purchased the item.
That purchase was a few months ago. I checked on my order a few times to find out if it was still backordered. My last call was literally yesterday. I was told there was an issue with my order and there was one more item in their warehouse. That was yesterday, today the item was delivered. It was clear that the $9.00 price was a computer glitch. Yet in my conversation yesterday, the guest services representative said they would honor the price. I never asked, they brought that up.
That my friends is a quality company. I am writing this review to say, thank you for being willing to follow-through even when you knew it was a computer issue. I was expecting a note saying there was an error and my $9.00 was being refunded. From a consumer standpoint, this has made me have a high level of trust in you, your reputation and product quality.
In today’s market, even though there was a delay and order issues. What Home Outlet Direct did shows class and professionalism. I recommend them for any product they sell or represent. I will be purchasing from them in the future. Thank you for being a company that shows the best intentions for their guest.
We have every appliance ZLINE makes.... Now that they make refrigerators. And we could not be happier. The fridge is amazing... Best feature?? SUPER QUIET!! Notice the photos. Even the sink, faucet, and pot filler are ZLINE. We are hooked and loyal customers!!
We purchased the black stainless Zline package and we love it! We have previously had the same range in stainless. If you want quality with a much more affordable price tag then ZLINE is the way to go. We couldn’t be happier and the brass burners give it that extra touch.