I LOVE this refrigerator, but lets start with the "possible drawbacks" of this item..
1st) This is counter depth so despite being a HUGE unit, it doesn't have as much internal food storage space inside as you'd expect. The same goes for the freezer drawers. (read the unit specs before deciding if this is right for you). 2nd)There isn't much you can do to reconfigure the shelving to accommodate taller items. If you are like me, and don't like storing dairy items like milk on the doors, you might need to use the retractable shelf in order to fit your gallon & 1/2 gallon containers. Those are really the only possible drawbacks I can find. Now the Positives: You can use touch pad on the door-front to check & change the freezer & refrigerator temps independently(Lurv!). The French style fridge doors have a rotating gizmo along one inside edge to ensure that the doors maintain a perfect seal every time they are closed.(Lurv!) Two separate freezer drawers means you can find things "at-a-glance" with less time with the door open.(no more freezer splunking, Yay!) Each produce drawer has it's own independent humidity control, and the "full width chiller drawer" is my favorite feature of this unit. I'm able to organize all our lunch making meats n' cheeses (and a lot of other small packaged items as well). This drawer keeps my fridge from becoming a hovel of small misplaced bags & packages.(super LURV that!)
This is a great looking and excellent performing refrigerator for this price point.