Ordered a stove in November and nothing. It’s January 16th. No communication and no explanation!!! Home Depot is way better.
It’s a working cooking masterpiece. So much more cooking surface space! Love the solid heavy material and the ease of the use of the oven. The oven racks slide out easily and smoothly and it’s easy to check on food. Oven cooks superbly! Thank you for making it so well.
Outlet direct is the perfect place to buy. Great customer service.
The only minor issue that now I understand all these heavy duty solid pieces that work with gas have at first … It did take me some time to turn on and make the burners work. After 2-4 days no issue. But my husband turned them on from the first.
This is my first experience with the Thor brand. We love the appliances so far! The sizes we picked fit perfectly in our smaller kitchen, yet each appliance feels plenty spacious for its function. The fridge has a lot of space considering it is a counter depth. I love the lighting, the adjustable shelving & the multiple drawers. The split freezer is a bit smaller than we are used to, but so far that hasn’t been an issue. The appliances overall are high quality, clean looking, easy to use & seem like they will last a long time. We were sent a double attachment for one side of the refrigerator handle. Home Outlet Direct was very easy to work with, responded to emails right away & helped us get the replacement part we needed in less than 2 weeks- even with shipping delay. So far, we are really happy with everything. I would definitely recommend
I am very happy with my new range! It is beautiful and the focal point of my kitchen now. Home Outlet direct was wonderful to work with and very quick to ship. I could not be happier!
Microwave drawer never worked