Large appliances ship via Freight Curbside shipment. Meaning the carrier will drop off your item on your property not inside your home. The courier company will call ahead of time to schedule a drop off date
If your order arrives damaged, we will exchange you for a new one. Damage must be reported within 24 hours.
*ZLINE Accessories are final sale and non-returnable (such as griddles/grills, handles, extension kits, short kits, crown moldings, brass burners, charcoal filters, etc.)