*Thor Kitchen Shipping Policy

  • Free Shipping on all orders.

  • Large Appliances: Ship via Threshold Delivery — carrier delivers to your door or garage (No in-home delivery or unboxing).

  • Small Items: Range hoods, accessories, etc. ship via FedEx Ground to your door. If ordered with large appliances, they’ll arrive with your Threshold Delivery.

  • See our Shipping Policy for full details.

⁺Return/Refund Policy

  • 30-Day Return Policy: Returns must be requested within 30 days of delivery. Items must be unused, uninstalled, and in original packaging (including box and pallet).

  • Restocking Fee: A 15% restocking fee applies to all approved Thor Kitchen returns.

  • See our Return Policy Page for full details.

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