Forno Shipping & Returns

*Forno Shipping Policy

  • Forno appliances include In-Home Delivery. The courier will bring it into your home and open the box to check for damages. 
    • Debris removal, Installation, or haul away is not included. 
  • Delivery to Room of Choice (up to 7 steps). The courier will delivery to the room of your choice, up to 7 steps. Any more steps the courier will charge the customer a fee.  The fee is dependent on the number of steps and movers required to get the appliance in the desired location. These fees are set by the courier and out of Home Outlet Direct's control. 
  • All other brands include free curbside shipping. The courier will bring the appliance to your property but not inside your home, garage, porch, etc. 
  • For more details, visit our Shipping Page

⁺Return/Refund Policy
  • 30-Day Return Policy - We ship Forno products directly from their warehouse, Forno requires an item to be unopened and unused to facilitate a return
  • If your appliance has minor damage, Forno will send a replacement part to swap out the damaged area
  • If there is major damage, Forno will replace the unit
  • For more details, visit our Return Policy Page 

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