MRCOOL Olympus 18K BTU, 1.5 Ton, Ductless Mini-Split Ceiling Cassette Air Handler (CASSETTE18HP-230)
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MRCOOL Olympus 18K BTU, 1.5 Ton, Ductless Mini-Split Ceiling Cassette Air Handler (CASSETTE18HP-230)

MRCOOL Olympus 18K BTU, 1.5 Ton, Ductless Mini-Split Ceiling Cassette Air Handler (CASSETTE18HP-230)

Brand: MRCOOLSKU: CASSETTE18HP-230
Price:
$813.00 $1,399.00
Financing:

  • Authorized Dealer
  • Free Shipping
  • 30-Day Return Policy
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  • Large appliances ship via Freight Curbside shipment. Meaning the carrier will drop off your item on your property not inside your home. The courier company will call ahead of time to schedule a drop off date
  • For more details, visit our Shipping Page

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  • 30-Day Return Policy
  • If your order arrives damaged, we will exchange you for a new one
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Customer Reviews

Based on 3 reviews
67%
(2)
33%
(1)
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K
Kristian Burgess
Simple and straight forward.

Product came on time, well packaged and with no damage . I am a contractor and I have had many mini split systems installed in the past by subcontractors..Daikan, Fujitsu, Mitsubishi etc.. I decided to try the Mr Cool version my self since no vacuum work is needed. Overall the install was fairly simple and straight forward. If you live in snow country like me, make a note while material planning that there is no wall mounting brackets, snow stands or roof covering included. I ordered a set of wall brackets on Amazon for less than $50 which, so far have worked out well. I also grabbed an inexpensive set of brackets on Amazon for mounting an aluminium panel above the unit to act as a water/snow shed.
I was not sure what the instructions are speaking to regarding the needed air switch? After speaking with (2) master electricians, they were unsure as well so I did not install one. I did however install an overload circuit protector on the breaker feeding the exterior unit to protect the delicate circuit board of the system.
The only head scratcher I had throughout the install process was the size of the receiving connector terminals for the Line 1 and Line 2 at the exterior unit. They are the same sized terminals as the small communication wire terminal connections from the indoor units. It was more work than necessary (imo) to connect the heavy feed wire(s) that link the exterior unit from the breaker. We got it connected, but I'm not sure why these terminals aren't designed larger?
I ordered longer length line sets than I measured and glad I did as there really wasn't a lot of slack left in the line sets when my wall units were all completed and installed. A good rule of thumb is more is better than less. One bit of advice I would give is find out how many ports your unit has for the option of future interior wall unit additions. In my case, I ordered a 27K BTU exterior condenser which had (3) ports. Included with my purchase kit was (2) interior units. Had I thought better of it, I would have attempted to order an upsized exterior unit for the potential to add another interior unit in my garage in the future, but my exterior unit only has 6K BTU's of unused capacity which is really not enough for my garage. I'll be ordering a separate unit for that in the future. I also plan to purchase another (2) systems to outfit the remainder of our two story colonial. Overall very pleased.

K
Kevin Myhre
Mr.Cool multizone install.

I have not completed the install yet and so this review will not be complete. So far all is going well. There are a few issues however. The first is that I was informed a wall mount bracket for the outside condenser unit would come with the order. It did not. This slowed the install as I had to wait for a bracket to come in. Next, the filler putty for the line set hole was nowhere near enough to fill the hole correctly. I would say at least double the amount sent would be needed to properly fill the gap for sealing. So far, other than these issues the install is going well. If you send me another review after the install I will give more info. As a last note I would say that I was disappointed in the exterior line set cover kit. It only comes in 12 foot lengths and all of my line sets are 16 feet. These kits are rather expensive and I did not want to buy 2 for every line set, and I have 3 line sets. That gets pretty pricey and it is a shame you don't sell line set kits for the different lengths of line set you sell. Thank you.

M
M.W.
Great

great

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Shipping is a disaster.. just left it outside rain or snow it stays outside.. how is a customer to get it inside . We should have the option to pay to get it inside..

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We were building a speculative home and found Home Outlet Direct for the Kitchen appliances. We bundled the main kitchen with the Thor 36" Dual Fuel Range, vent, Refrigerator, Microwave drawer, Dishwasher and beverage center. We are extremely pleased with the quality and look of the entire collection. Although the pieces were shipped over several months, they all arrived in time for completion of the home. We are already working on another project and have decided to use the same package.

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I love this stove - in face, it is the stove of my dreams. Upon arrival the convection fan was unbelievably loud & we had to contact Z-line directly and have someone come out and Replace the fan. I believe at their baseline the fan is slightly loud but I can live with it given how pretty his stove is and how much it compliments my space my interactions with home outlet direct were great & They were able to answer all my questions quickly and efficiently - Shut up specifically to Jamie Lee Taylor for the patient assistance with all my questions, & for pointing me in the right direction!
I am a happy customer & have told All my friends and family about the great deal that I received with free delivery and no tax, what a deal!!!

Heather Payne
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Quality company!

I went online to buy a new tool set for my BBQ. I like nice things and I only look at quality venders. I found a very nice set of BBQ tools Fire Magic 5-Piece BBQ Tool Set (3575B) on the Home Outlet Direct website. When I went to check out, it showed the price of $9.00 for this $99.00 item. There was no tax or shipping charge either. I could not believe it, but I purchased the item.

That purchase was a few months ago. I checked on my order a few times to find out if it was still backordered. My last call was literally yesterday. I was told there was an issue with my order and there was one more item in their warehouse. That was yesterday, today the item was delivered. It was clear that the $9.00 price was a computer glitch. Yet in my conversation yesterday, the guest services representative said they would honor the price. I never asked, they brought that up.


That my friends is a quality company. I am writing this review to say, thank you for being willing to follow-through even when you knew it was a computer issue. I was expecting a note saying there was an error and my $9.00 was being refunded. From a consumer standpoint, this has made me have a high level of trust in you, your reputation and product quality.

In today’s market, even though there was a delay and order issues. What Home Outlet Direct did shows class and professionalism. I recommend them for any product they sell or represent. I will be purchasing from them in the future. Thank you for being a company that shows the best intentions for their guest.


Respectfully,
Gary T.

Gary Tilkin
Home Outlet Direct

Real Customers. Real Results.

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