Consumer Priority Service (CPS) is a leader and innovator in the field of service plans. The company offers extended warranty coverage for virtually all high-ticket consumer purchases ranging from high-end consumer electronics to computers, major appliances, power tools, lawn & garden equipment, and more. All plans are backed by an A.M. Best rating of “A-” (Excellent) insurance carrier.
By choosing Consumer Priority Service, you are ensuring yourself years of satisfaction from your newly purchased products. The CPS shield means you’re protected.
The contract and coverage kick in after the first year of the manufacturer’s warranty is over.
If the service center cannot repair your appliance, we will provide you with a check for the current market value of your appliance.
This warranty does not cover any kind of damage, the cost of labor for removal or reinstallation, the cost of labor for unstacking units, and regular maintenance issues.
Our standard appliance plan covers 100% of the parts and labor used in the repairs of your appliance. The warranty also covers all hardware failure and inner machinery failure. This warranty is applicable to dishwashers, washing machines, dryers, refrigerators, freezers, ice makers, trash compactors, ovens, ranges, cooktops, vent hoods, air conditioners, portable heaters, humidifiers, grills, and more.
Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.
You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.
No, you cannot. If you are purchasing a major appliance for your commercial workspace, you will need to purchase our commercial plan.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
- We are an authorized Consumer Priority Service dealer
- Industry leading sales and customer service
- Thousands of happy customers
We researched appliances for our home renovation for well over a year until I found Home Outlet Direct. From that point on, smooth process. We selected a fantastic Thor Package, ordered and within 3 days received communications from the company asking about our timeline and how did we want to take delivery.
Appliances arrived crated and well packed. Included with the order were the specification sheets for each appliance.
We gave those to the kitchen designer who incorporated into our renovation plans. Easy installation for our contractor.
If I had to do it all again, I would go straight back to HOD. I have also recommended to friends and family!
My wife wanted wolf products which exceeded our remodel budget as we blew out walls, raised the ceiling and moved the kitchen to the opposite end of the room. While at a showroom we first saw the zline range and hood combo that was very similar to the wolf so I went online and found this website. I was able to get the price down further and add a Thor refrigerated 2 drawer cabinet and zlines microwave drawer. In the end, we couldn’t have imagined having a kitchen like this. We are so pleased and everything works flawlessly. My wife is a great cook and I swear her meals are even better now. I wouldn’t go with any other product line for the price. We bought all Of these appliances for less than the cost of the Wolf range alone. We went with the white finish to match our cabinets. Now our kitchen is the toast of our friends, family and neighbors. Thank you Brittany for making our kitchen a reality!
We built our entire kitchen around this stove and hood!! Love them!
Purchased from Home Outlet Direct. Thank you 😃👍
We are very pleased with HOD and the Thor Pro 6-piece appliances from buying to delivery. Thank you.
We are very pleased with HOD and the Thor Pro 6-piece appliances from buying to delivery. Thank you
We’re not finish installing them all, but so far so great!! Beautiful affordable appliances. Never ordered appliances online, but so far this journey has been great. Here’s a glimpse of what we’ve done so far..
Love the appliance package and would love to be featured as a happy customer! Thank you!
Great Stove, enjoy all my cooks. I really enjoy the range of Temps from the cook top burners and the large surface area, this
had met my every need.
this is such a high quality unit! looks great in our new remodel and couldn’t be more thrilled! the shallow depth is a dream come true
Love the wine cooler and ice machine we purchased for the space we had available they are perfect. The ordering and delivery went as promised. So far so good on reliability. Great purchase love the ice machine use it every day.
Nice appliances overall. Quick ship and excellent customer service. We received the wrong panel and they shipped out correct panel within the week.
Only drawback is the controls are rudimentary on the oven.
Shipping is a disaster.. just left it outside rain or snow it stays outside.. how is a customer to get it inside . We should have the option to pay to get it inside..
Beautiful fridge and quality product..Freezer area is a bit small but fridge has a lot of space and roomy shelves
From the ordering process to the delivery it was a pleasure to order from this company! Thank you.
Super handy little fridge. I store my extra milk and beverages in it to free up room in the main refrigerator. Keeps items cold and ready to go. The slide out drawers put everything at easy reach.